Support

Help for LuxFlip.

Use this page for product questions, billing guidance, and troubleshooting. For direct assistance, email support@duttlabs.app.

Subscriptions Devices Troubleshooting Contact

Reference

Frequently asked questions.

The answers below reflect the current product scope stated for this website.

LuxFlip is currently presented as an app for iPhone and iPad. This website does not claim an active watchOS target or a macOS app.

LuxFlip is designed around local device use. Decision tools and app data are described on this site as being stored on the device rather than synced through a LuxFlip account.

No. This website does not claim iCloud sync. If you move devices or reinstall the app, do not assume that custom app data will appear through LuxFlip iCloud synchronization.

No. LuxFlip is presented as an on-device decision app. This page does not advertise live rooms, QR room invites, or synchronized group sessions.

LuxFlip Premium Monthly is $2.99/month with a one week free trial. LuxFlip Premium Yearly is $19.99/year with a one week free trial. LuxFlip Premium Lifetime is $49.99 as a one time purchase.

  • Monthly product ID: com.shankar.luxflip.premium.monthly
  • Yearly product ID: com.shankar.luxflip.premium.yearly
  • Lifetime product ID: com.shankar.luxflip.premium.lifetime

Open the Settings app on your device, tap your Apple Account, choose Subscriptions, select LuxFlip, and cancel the active subscription. Apple manages subscription billing and cancellation.

All purchases are processed through Apple's App Store. Refund requests are handled by Apple at reportaproblem.apple.com.

The current marketing screenshots show the paywall, home screen, coin flip, wheel spinner, dice roller, list picker, and team splitter on iPhone and iPad.

  1. Force close LuxFlip and open it again.
  2. Restart your iPhone or iPad.
  3. Check the App Store for an update.
  4. If you contact support, include your device model, iOS or iPadOS version, LuxFlip version, and the steps that led to the issue.

Contact

Email support directly.

For bug reports, purchase questions, or product feedback, send a concise description and relevant device details.

support@duttlabs.app